Orders are processed the same day to 2 business days upon receiving orders. We are
closed on weekends and major holidays. if you need your order to be processed
sooner, please contact us at hello@twelvestoneart.com

Orders placed after December 20 will be shipped the first week of January.

We ship most orders by USPS Priority Mail. Per USPS, the estimated delivery time is 2-3
business days.

For larger orders, we ship by UPS Ground. Depending on the shipping address, per UPS, the estimated delivery time is
1-5 business days.

Orders placed after December 20th will be shipped the first week of January.

What are the dimensions of each Scripture Stone?

Small
Block— 2 x 2 x 1"

Large
Block— 4 x 4 x 1"

Coaster—
4 x 4 x 3/8"

Trivet— 6
x 6 x 3/8"

Magnet— 2
x 2 x 3/8"

Half
Block— 4 x 2 x 1"

Ornament—
2 x 2 x 3/8"

Quarter
Block— 4 x 1 x 1"

You can view our Lookbook tab for reference photos 

We are based in Tustin, California and only ship within the US.

We accept all major credit and Debit cards (Visa, Mastercard, Amex, and Discovery)

Of course! Just put that in the notes when you check out.

We do not offer gift wrapping options. However, at checkout, under shipping
options, you can select to have your order individually boxed to give as gifts
in our special corrugated boxing.

If you find the need to cancel or change the details of your order, contact us at hello@twelvestoneart.com  to
notify of any changes needed before we have shipped your order.

Once an order has been processed, you will receive an email letting you know that
your order is ready to ship. In this email you will be able to see a tracking
number with USPS to view your order’s tracking information. If you did not
receive this email, you can check your trash/spam folder or contact us at hello@twelvestoneart.com for assistance.

Before shipment goes out, we always make sure your order is double checked and
securely packed. If you receive a damaged or defective item/s, please contact
us immediately at hello@twelvestoneart.com with
photo of the item/s. We will provide you with further assistance.

Please note that due to the nature of our
product being natural stone, each scripture stone is unique in appearance. And
some may come with more natural imperfections.

Due to the printing process of our Scripture Stones, we do not recommend using any cleaning solutions or placing in the dishwasher as this can affect the artwork and may cause fading over time.

To clean, just apply a wet paper towel and wipe any stains or dirt that you have.

We do not offer specific coaster sets. Instead, you can select 4-5 coasters of
your choosing from our catalog and you have the option to also add a coaster
stand to complete your set.

Due to Shopify’s card security software, billing address needs to match card info
in order to be process.

We are open from the hours of 7am - 3:45pm PST.